AT STIFFLERS SURPLUS WE HAVE A 100%
SATISFACTION GUARANTEED POLICY

WHAT YOU NEED TO DO

RESEARCH THE ITEM(S) YOU ARE INTERESTED IN PURCHASING.
INSPECT PICTURES TO UNDERSTAND WHAT YOU ARE BUYING.
UNDERSTAND THAT WE DO NOT REPAIR NOR REFURBISH EQUIPMENT
(UNLESS OTHERWISE LISTED).
IN THE EVENT YOUR ITEM IS DEFECTIVE, YOU MAY RETURN IT FOR A REFUND.
UNDERSTAND THAT SHIPPING AND HANDLING COSTS ARE NON-REFUNDABLE.
FULL WARRANTY/GUARANTEE STATEMENT

We sell commercial, industrial and professional BUSINESS equipment. Upon arrival and inventorying, everything is tested to the best of our abilities. Generally, the item pictured is the item that actually will end up in your hands. normally We do nOt use ‘model’ photos or the like, And as our listings state, any given sale will include “the item(s) pictured”. If you do not see the item, component, etc., it is not included. We work hard to ensure the pictures used represent the item(s) being sold. The item pictured is generally the exact item for sale. We largely deal with idle surplus assets. Sometimes OEM boxes have minor wear and tear from sitting on a shelf, being moved, etc. Unless otherwise specified, all items include a ‘ non-DOA’ (dead/non-operable on delivery) warranty.

If THE PRODUCT IS NOT FUCTIONING AFTER DELIVERY, we will back up the sale. However, we do not generally warranty anything past that. If you have any issues with your item, we must be notified within 7 days of delivery. If you need anything beyond that, let us know and we will try to work something out. since we rarely find issues with our equipment, problems are handled on an issue-to-issue basis. We work with our customers to take care of exchanges, repairs, returns, etc. before purchasing Please check into the equipment and examine the photos to ensure this is exactly what you want. if available, we supply A manufacturer's description and specifications Otherwise, only the information listed on the item itself is carried over to the description. Again, if something is not pictured, it is not included.

If an item needs to be returned (for any reason), we do not refund the cost of shipping and handling ('to' nor 'from'). If you have any questions, please be sure to contact us before the sale. THANK YOU.
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